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Top Question
#64612

Can I carry my used 65 inch TV with me as baggage.

Please confirm me or provide me with any solution to carry the TV.

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Answer:
by #2003643

According to SpiceJet FAQs maximum two (02) LCD / LED TVs can be carried by one passenger as checked in baggage. (Both the LCD/LED TVs to be charged). Maximum size of LED / LCD TV that shall be accepted for carriage is 55 inches.

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Question:

Are the travel guidelines followed by spicejet latest?Received message from spicejet to register in spandana portal before travel to Andhrapradesh as Mandatory.(Domestic Travel not international) But the portal is not in working condition. And i checked with few authorities and was told this was the process way long back followed.Could you please confirm if this the latest guidelines or the outdated one.

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Answer:
by #2002790

According to travel guidelines posted at spicejet.com, all passengers traveling to Andhra Pradesh must enroll themselves at spandana.ap.gov.in , before their travel.
All asymptomatic passengers arriving at Andhra Pradesh will have to undergo home quarantine for 14 days.
Detailed guidelines are available at corporate.spicejet.com/Content/pdf/Andhra_Pradesh.pdf.

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Question:
#66393

My flights from Ahmedabad to Chennai and Chennai to Poet Blair got cancelled. How do i get my money refunded?PNR Nos. L4RWNB and H7L8HV are to be reimbursed along with window seat booking charges.

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Answer:
by #2002276


According to SpiceJet refund policy all new bookings made between 25 March 2020 and 14 April 2020 for travel date between 25 March 2020 and 3 May 2020 are eligible for a full refund. Passengers may request refunds by quoting their PNR via the 24/7 Live Chat option available on spicejet.com or by writing to at api.request@spicejet.com. Passengers who booked directly with SpiceJet will be refunded within three weeks to their respective mode of payment.

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Question:
#66332

In case of an emerging as death of my parents or siblings can I fly through Spicejet from Dubai to India without PCR test.

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Answer:
by #2000458

According to the SpiceJet help section, a negative RT-PCR test report is mandatory for all international passengers arriving in India. The report should have been conducted within 72 hrs of the flight.
Unfortunately, SpiceJet does not provide any information about if it is possible to fly without PCR test in emerging cases on the company website. Please contact the SpiceJet customer care team for assistance by phone at +91 (0)124 4983410.

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Question:
#66158

When will I get my refund against canceled flight?I booked a flight on 1st July 2020 from Ahmedabad to Patna but the flight got canceled. Since then I haven't got my refund despite repeated reminders and discussions through email.

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Answer:
by #2000459


As stated at zeenews.india.com, passengers can initiate a refund claim by calling the SpiceJet call center at +91 (0)124 7101600 or sending an email request at custrelations@spicejet.com.
To get more information about your refund status, please contact SpiceJet by phone at +91 (0)124 4983410 or via the company's social networks.

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Question:
#65429

For infant 2 months, do we need to do PCR test ?For infant tow months traveling from UAE to India, do we have to do covid test ?

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Answer:
by #1996321

According to the SpiceJet help section, a negative RT-PCR test report is mandatory for all international passengers arriving in India. The SpiceJet travel guidelines are available at spicejet.com/HealthProtocol.aspx.

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Question:
#65082

Is Rtpcr test compulsory for travel from. Pune to patna?I am travelling on 12 th March 21.

Want to know the above query. Thanks Nanda 950305****

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Answer:
by #2001079


According to hindustantimes.com several states have made it mandatory for visitors to produce Covid-19 test if they are coming from Maharashtra, Gujarat, Kerala, Madhya Pradesh and Chhattisgarh amid a surge in the cases of coronavirus disease. For details contact Spicejet customer service by phone at 011 91 98718 03333.

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Question:

How can i get my refund.?I was applied the job in spicejet and i have paid the 6500 amount and cleared my test so i am not able pay other amount of 13000 so i am trying to get my 6500 as refund. The person who took me to every activity her name is Nidhi Sharma

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Answer:
by #2001085


Your request seems to be specific. It is better to contact SpiceJet human resources. For any information on employment / recruitment send email at careers@spicejet.com.

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Question:
#64843

Can i carry a whole desktop( screen and cpu).

I want to carry my desktop which include screen and cpu

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Answer:
by #2001093

According to twitter.com you can carry the Monitor/CPU in check-in baggage. Please note, one piece of hand baggage of up to 7 kg (including laptop) and one piece of check-in baggage of up to 20 kg shall be allowed per passenger for domestic travel.

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Question:
#62457

How can i make name spelling correct.

I have booked my and my brother ticket and and i have done simple spelling mistake i have to put v but i have written b

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Answer:
by #1982255

According to the SpiceJet faq section, name changes on a confirmed booking are strictly restricted.
However, as stated at leisure.onehowto.com, to if you made a spelling mistake, you should contact the SpiceJet customer care team and they should assist you. The contact information of all SpiceJet offices is available at spicejet.com.

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